Simple, Flat-Rate IT Plans for OC Businesses

Per user means per person who uses IT services in your business — essentially each employee with a computer, email account, or device we manage. If you have 15 employees on the Professional plan, your monthly cost is 15 × $149 = $2,235/month. Server licenses and specialized hardware may be quoted separately.

We charge a one-time onboarding fee equal to the first month's service. This covers our initial network assessment, documentation of your environment, deployment of monitoring tools, and the time to understand your business. This is standard in the industry and ensures we can support you effectively from day one.

Additional on-site time beyond your plan's allotment is billed at $125/hour. In practice, most issues are resolved remotely — the on-site hours are there for hardware installations, office moves, or complex networking work that requires a physical presence.

Absolutely. You can upgrade plans at any time with the new rate taking effect the following billing cycle. You can also add users at any point — we'll prorate additional users mid-month. Downgrading is possible with 30 days' notice.

Our monthly fee covers labor and software tools we provide. It does not cover third-party software licenses (e.g. Microsoft 365 subscriptions, which we can procure at competitive rates), hardware purchases, or major project work like office relocations or large-scale infrastructure buildouts. We provide transparent quotes for any project work before starting.

If you prepay for 12 months, you receive a 15% discount on your monthly rate. For example, the Professional plan drops from $149 to $127/user/month. You can pay annually by check, ACH, or credit card. Annual agreements still have a 30-day cancellation clause with a prorated refund of unused months.